Healthwatch Tower Hamlets is your local health and social care champion. Through our Patient Experience Programme (PEP), we hear the experiences of residents and people who have used health and care services in our borough.
They tell us what is working well and what could be improved allowing us to share local issues with decision-makers who have the power to make changes.
Every three months we produce this report to raise awareness about patient experience and share recommendations on how services could be improved.